These terms & conditions set out the basis on which you can visit and use our website. Please read them carefully as they contain important information.
This site is owned and operated by Mrs K R Phipps trading as Dancing Boutique (“Dancing Boutique “, “we” or “us”). 82 Victoria Road, Tunbridge Wells, Kent TN1 2PW. Vat No: 209564847.
Returns and exchange policy
All returns must be sent within 21 working days to Dancing Boutique, 82 Victoria Road, Tunbridge Wells, Kent TN1 2PW for either an exchange or a refund. All orders are double checked, however, if any picking errors do occur then notification must be within 48 working hours from receipt of the order. All returns must be postage paid and we recommend recorded post as we accept no responsibility for mislaid returned parcels. All goods must be returned in an unworn new resaleable condition in the original packaging with any labels/tags still attached. Tights and items with an order waiting time are a final sale and cannot be returned.
This does not affect your statutory rights.
Some items may fade with repeated washing and we recommend that these items are washed by hand. All washing instructions must be adhered to.
For a fast process please enclose a copy of your invoice. Any despatch error by Dancing Boutique will not incur postage charges on the exchange, however, postage will be charged for any additional items or different styles ordered or exchanged.
We endeavour to process refunds and exchanges as quickly as possible, however, it can take up to 2 weeks.
Pre Christmas orders can be returned up to the end of January.
Price Policy – All our prices are quoted including VAT which will be added where applicable at the check-out. In the event of any price changes from our Suppliers Dancing Boutique reserves the right to adjust any prices accordingly with immediate effect.
Back Orders – Every effort is made to dispatch your order complete and with immediate effect(unless a waiting time is already stipulated). Unfortunately Dancing Boutique cannot guarantee that all stocks are at full levels. In the event we are temporarily out of any item we will do our utmost to fulfill your order with the utmost urgency. If you are ordering for a show, audition or a Christmas gift we recommend that you place your order approximately four weeks in advance to avoid disappointment. Please note that we are closed on all statutotory bank holidays.
Accuracy of content
Dancing Boutique has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, Dancing Boutique disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Dancing Boutique shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
The views expressed in user generated content are the opinions of those users and are not necessarily those of Dancing Boutique.
Damage to your computer
Dancing Boutique makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Dancing Boutique shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Dancing Boutique shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available by emailing you.
Delivery charges vary depending on the type of products ordered, the service you select and the delivery address. In the UK, delivery charge refunds can only be made in accordance with your legal rights under the Distance Selling Regulations and otherlegislation. Similar rights may apply for some international deliveries.
Acknowledgment and acceptance of your order
If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order.Our acceptance of your order will take place upon despatch of the product(s) ordered.
Under the Distance Selling Regulations, UK consumers have the legal right to cancel their order within seven working days of receipt of the goods (with the exception of made to order and any other items as permitted under local law where applicable). Where goods are delivered to a third party you will only be able to exercise this right if you are able to return to us the goods you ordered. For details of how to exercise this right please see ourReturns and Refunds section.
Exclusions of liability
Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Dancing Boutique or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Other legal notices
There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these Terms & Conditions govern your use of this website.
Changes to legal notices
We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.
Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside the UK. Dancing Boutique reserves the right to define what can and cannot be delivered to which destination.
Payment details must be given at the time of placing the order online. The following methods of payment are accepted: Maestro UK (not International), Visa Credit, Visa Debit, MasterCard. Purchases will be made in pounds Sterling. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which international credit card holders will be liable to pay.
Dancing Boutique products are sold on a Delivery Duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery.
Use of this website from outside the UK
Unless otherwise specified, the materials on this website are displayed solely for the purposes of promoting Dancing Boutique’s products and services available in the UK. However Dancing Boutique may accept orders for delivery to locations outside of the UK subject to customs, legal, regulatory and certain practical restrictions. Those who choose to access this site from locations outside the UK or place orders for delivery to locations outside the UK are responsible for compliance with local laws if and to the extent local laws are applicable.
Law, jurisdiction and language
This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
These terms and conditions do not affect your legal rights.